Shopify accessibility audit and ADA fixes.
We test the pages that sell, by hand, with a keyboard and a screen reader. Every problem is ranked and comes with its fix. Then we fix it in your theme, test again, and give you the dated report and fix log your lawyer will ask for.
- Three pages: home, one collection, one product
- Machine checks, then a person tests with a keyboard and a screen reader
- Problems ranked by how many shoppers they block, with the fix for each
- Five pages, home to checkout
- Full screen reader test, with how we ranked each problem
- A video walkthrough of the top issues
- Everything in the checkout-path audit
- A fix plan with time estimates
- An accessibility statement draft and a 30-minute call
Add-ons: an extra page, $75 · 48-hour rush, $150 · a re-test after your fixes, $150. Fixes are quoted in writing after the audit. Book them within 30 days and the audit fee comes off the price. All prices in USD.
What ADA is, in one minute.
Hear what a blind shopper hears on one product page.
The ADA is a 1990 law about equal access. Courts keep saying it covers websites too. Thousands of stores get lawyer letters about it every year.
One in four adults has a disability. A blind shopper uses software that reads the page out loud. If a link has no name, they just hear “link.”
They can’t buy from you. The letters point to exactly that.
Six metals to pick from. Before the fix, none of them had a name.
The failures named in most ADA website lawsuits against Shopify stores.
- Product images with no alt text
- Links and buttons with no accessible name: icon buttons, color swatches, social links
- Form fields with no label, in search, newsletter signup, and checkout
- Low color contrast on text, especially over images
- Keyboard traps and missing focus states in menus, carousels, and cart drawers
- No skip link and no accessibility statement
Test, rank, fix, test again, write it down.
- Test the pages that sell with a keyboard and a screen reader, the way a customer uses them
- Rank every finding by how many shoppers it blocks and whether it sits on the path to checkout
- Put the fixes and the price in writing
- Fix it in your theme code, not with an overlay widget — why overlays do not fix it
- Re-test every fix, then deliver the dated report and fix log
That your store passes WCAG, is ADA compliant, or is certified.
Nobody can honestly certify that. You get a test against WCAG 2.2 AA on the pages we list, a fix log, and a re-test. Two notes: checkout is tested at the checkout-path tier, but unless you are on Shopify Plus the checkout code belongs to Shopify, so fixes there are limited and the report says so. The accessibility statement draft is plain language, not legal advice.
Five things before day one.
- The store address
- The theme name
- Whether the store is on Shopify Plus
- Whether a notice or complaint has been received, which you can skip
- Report only, or fixes afterward