Real stores, kept anonymous

Sound familiar?

Three stores, three problems. Every number here was counted on the real store.

If you run a jewelry store

You can’t see what a blind shopper can’t do.

The store looked perfect. It also had 490 metal swatches a screen reader could not name. That is exactly what demand letters point to. We fixed it with one line of code and tested it again with a screen reader.

Half a day. The record in hand.

Real store: a New York fine-jewelry retailerRead the story

If you sell wholesale

When the site goes down, wholesale orders go with it.

An expired security certificate took the old site offline. We moved all 22,400 products to Shopify B2B. Stockists now log in, see their own prices and terms, and reorder on their own.

22,400 products. Built so stockists reorder themselves.

Real store: a Los Angeles jewelry wholesalerRead the story

If you sell in more than one language

Your customers shop in two languages. Your emails speak one.

This brand sells in Spanish and English. We built five follow-up email flows, each written in both languages, and wrote down how they work so the team runs them without us.

Five flows. Two languages. Theirs to run.

Real store: a Spanish gift brandRead the story